Emily recently asked the following question:
Hi, I'm trying to understand how all of this works. Since you guys seem to know what some of the lockers have inside, does this mean the storage facilities have already gone through the lockers and they could have taken out items they wish to keep for themselves?
Storage facilities in the state of Texas are required to provide a brief description of the contents of the storage unit in the legal notice that they have published. Some storage facilities choose to ignore this as they do some of the other requirements in Chapter 59 of the Texas Property Code, but we won’t get into that at this time.
Once the storage facility has made several attempts to contact the tenant for payment, with no success, they will cut the lock and usually inventory the contents of the storage unit based on what they can see from the door. Very rarely do they ever move things or open boxes.
Should you be worried about this? Not really. Most storage facility managers & owners are very honest and respectable people. I’m sure there are a few bad apples, as there is in any business, that do enter the unit and remove the valuables before the auction. However, if you are only bidding on what you can see from the door, what may have been removed from the unit will not effect you.
I hope this answers you question and alleviates your concerns.